MiQuando® Privacy Policy

This Privacy Policy was last updated on 14th January 2014.

At MiQuando® ("we/us"), we are committed to protecting your privacy and making it clear how we use your information. This Privacy Policy describes the kinds of information that we may collect from or about you; when and how we use that information; how we protect it; who we disclose it to and why; and your rights to access and control our use of your information.

1. The types of information we collect and why

Whether you are a business offering services via our website (a "Service Provider Member") or a consumer using our platform to search and interact with Service Provider Members (a "Visitor") we will collect both “personal information” and “browsing information” about you.

For these purposes "personal information" means any information that enables us to determine your actual identity (such as your name or contact details). We use the term, "browsing information" to mean certain anonymous information that we collect about your use of our website. On its own, this browsing information does not enable us to determine your actual identity.

There are differences in how we treat each type of information, as further explained in this Privacy Policy.

(a) Visitors

If you are a Visitor we collect personal information from you if and when you register to use our full service, such as your name, gender, profile picture, email address, and username and password. We collect this personal information for account setup and administration purposes and also to provide you with a safe, reliable and efficient service.

We may also collect your name and email address when you sign up for promotional emails so that we or our Service Providers can send you information about offers and promotions we or they think may interest you. However, we will contact you only in accordance with your expressed marketing preferences.

(b) Service Provider Members

If you are a Service Provider Member we may collect personal information from you when you subscribe to our service, such as your contact details, details of the business you represent and the service your provide, and payment details. We need these details to administer your account with MiQuando® and to advertise your services (including to enable Visitors to make bookings with you) through our website.

We may also collect your name and email address when you sign up for promotional emails in order for us to send you information about our offers and promotions we or selected partners think may interest you. However, we will contact you only in accordance with your expressed marketing preferences.

2. Browsing information collected through our website

When you visit our website, we collect limited browsing information about your visit. This may include information about the pages of our website that you access, how many clicks it takes you to reach specific information, and the kinds of services you search for and the search terms you enter.

It may also include information about your computer’s Internet Protocol ("IP") address, as well as details about cookies served to your computer through our website.

IP addresses

IP address is the number automatically assigned to your computer whenever you access the Internet. It is automatically transmitted to us by your computer whenever you access our website. We use this information to help diagnose problems with our server and to administer our website; however, this number does not enable us to determine your actual identity.


Cookies are small text files that websites often store on computer hard drives of visitors to their sites. They are widely used in order to make websites work, or work more efficiently, as well as to provide reporting information to the owners of the site.

A cookie contains a unique number, which is used to recognise your computer when a user of your computer returns to a website that it visited previously. We use cookies to enhance the online experience of our visitors and to better understand how our site is used. Cookies may tell us, for example, whether you have visited our site before or whether you are a new visitor.

There are two broad categories of cookies – ‘first party cookies’ and ‘third party cookies’. First party cookies are cookies that are served directly by the website operator to your computer, and are used only by the website operator to recognise your computer when it revisits that site. Third party cookies are served by a service provider on behalf of the website operator, and can be used by the service provider to recognise your computer when it visits other websites. Third party cookies are most commonly used for website analytics or advertising purposes. We do not use cookies for any targeted advertising purposes or to track you across third party websites.

This website serves only the following cookies to your computer:

You have the right to choose whether or not to accept cookies. You can exercise this right by amending or setting the controls on your browser to reflect your cookie preferences. However, please note that if you choose to refuse cookies you may not be able to use the full functionality of this website.

The "help" portion of the toolbar on most Internet browsers will tell you how to change your browser cookie settings, including how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. For further information about cookies and how to control their use, please visit the following third party educational resources: www.allaboutcookies.org and www.youronlinechoices.eu.

3. Alexa

MiQuando® Limited may install Alexa code on our websites to help measure the website traffic. When a web page containing the Alexa code is loaded, information about that activity is transmitted to Alexa. The information collected by this service helps us understand visitor behavior on our websites, and also improves Alexa's public website metrics. More information can be found in theAlexa Privacy Policy.

The method of collecting data from our web site is known as Alexa Direct Measurement. Click this link for details on Opting Out of Alexa Direct Measurement.

4. How to access and control your personal information

You have the right to access the personal information we hold about you and to ask us to add to, correct, update or remove this information. In addition, you have the right to instruct us not to contact you for direct marketing purposes, even if you have previously consented to receive this.

You can exercise these rights by emailing us at mail@miquando.com.

5. Sharing your personal information

Other users of Miquando®

We may disclose personal information about you to other users if and when you use our discussion pages, such as your username and profile picture, so that those other users may contact you - for example by leaving comments on your wall, by sending private messages to your inbox, or by mentioning you on public discussion boards.

If you are a Business Service Member, we may disclose personal information about you to other users such as your name and contact details, as well as your availability on calendar dates, to enable them to make bookings with you and receive your services.

For your protection and ours

We may disclose information about you (i) if we are required to do so by law, regulation or court order; (ii) to law enforcement authorities or other government officials; (iii) to contractors we use to support our business (such as our website hosting providers), in which case we will require such third parties to agree to treat it in accordance with our instructions and this Privacy Policy and use it for the same purposes as we do; or (iv) when we believe disclosure is necessary to establish, exercise or defend our legal rights.

Business transfer

We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with this Privacy Policy.

6. International transfers

Personal information we collect from you during the course of providing our service may be transferred to our service providers that are located outside of the European Economic Area (“EEA”) (including India and the Isle of Man). While territories outside the EEA may not have the same standards of data protection as those within the EEA, we will take such measures as are necessary to ensure that any personal information we transfer outside of the EEA is adequately protected and processed only in accordance with this Privacy Policy.

7. How we protect your personal information

We want you to feel confident about using our service and we are committed to protecting the personal information we collect. We have implemented appropriate technical and organisational security measures to protect the personal information that you provide to us against unauthorised or unlawful processing and against accidental loss, damage or destruction.

8. Links to external websites

We want to provide interesting and engaging content on our website. We sometimes embed photos and video content from websites such are YouTube and Flickr. As a result, when you visit a page with content embedded from, for example, YouTube, you may be presented with cookies from these websites. We do not control the dissemination of these cookies. You should check the relevant third party website for more information about these.

www.miquando.com may contain links or references to other websites (including those of our Service Provider Members) to which this Privacy Policy does not apply. We strongly encourage you to read the privacy policy of every website you visit as once you leave www.miquando.com you will no longer be governed by this Privacy Policy.

9. Changes to this Privacy Policy

We may update this policy in the future and we recommend that you revisit this page regularly to keep informed of our current privacy practices. Any personal information we collect from you will remain subject to the privacy commitments given to you at the time of its collection, unless you consent otherwise.

10. How to contact us

If you have questions about our Privacy Policy or the privacy and security of your information, you can contact us using the following details:

MiQuando® Limited
1st Floor, 3 Prospect Hill
Isle Of Man
British Isles